We're here to help!
Before you send an enquiry to the team, see if our website can serve you faster by reading through our Frequently Asked Questions.
If you still need to speak to a member of our customer services team you can use our enquiry form or call on the number listed.
Frequently Asked Questions
Samples & Orders |
Delivery | Trade Account | General | Cleaning | Locations & Reps |
Samples, Prices & Fabric Orders
Placing an order is easy.
1. Go to the fabric page of the fabric you’d like to purchase.
2. Click ‘Check Stock | Buy’ to view availability.
3. Enter the length you need (in metres).
4. If the fabric is available you can add the fabric to your basket.
5. If it is unavailable, a message will appear and prompt you to contact us.
6. Once you have added all the items you want to your basket, proceed to checkout to complete your order.
Don't forget to sign up for a Camira Trade account to unlock exclusive trade benefits.
Placing a sample order is easy.
We provide a free sample service to all customers, you can order up to 4 memos and swatch cards, they can be requested via our fabric pages.
1. Go to the fabric page you’d like a sample of.
2. Click 'Free A5 Sample' for memos or 'Order Swatch Card' for cards.
3. If samples are unavailable, a message will appear and prompt you to contact us.
4. Once you have added all the samples to your basket, proceed to checkout to complete your order.
Once your order is placed it will be delivered to you for FREE within 1-3 business days and up to 7 days globally.
No, there’s no minimum order value or quantity (MOQ), so you can purchase as much or as little as you need, starting from 1m in increments of 1cm.
For stock information, you can see what we have available on the product page, please type in a quantity and the screen will display whether or not sufficient stock is available.
If you need a different quantity, an item is out of stock, want an update on your order or anything else. Please contact our customer services team via the below form or call us on: +44 (0) 333 032 4568Yes, you can order 4 complimentary fabric samples and swatch cards to help with your project planning.
Our free samples are roughly the size of an A5 piece of paper.
If a fabric is showing as unavailable or out of stock please contact us via info@camirafabrics.com to find out when it will be available to purchase.
If your enquiry is for a quote and you are a commercial business, you can instantly check stock and purchase fabric online by signing up for a Camira Trade account via the website.
If you need assistance with a commercial project, please contact your regional Area Business Manager. You can find your local representative in the 'Local Rep Contacts' on this page.
Delivery & Returns
Our UK delivery cost and shipping times are as follows:
Order Total Delivery Time Cost Less than 30m Delivered within 3 working days £19.75 30m and over Delivered within 3 working days £14.95 Note: Non-trade account holders receive their first delivery free of charge.
Delivery times vary depending on your location, but all orders are picked, packed and shipped if you place your order before 11:00am UK time, Monday to Friday. Most orders are delivered within 1-3 business days in the UK and up to 7 days globally.
We ship all orders via UPS with a 1-3 business day delivery service in the UK and up to 7 business days globally.
If you have not received your order by this time, don't hesitate to get in touch with our customer services team using the below enquiry form or call +44 (0) 3330 324 568.
Trade Account
You can sign up for a Camira Trade account directly on our website via the account registration page If you are a registered business, all you need to do is create an account and include your VAT or company registration number, if you are a sole trader enter your company name.
Once registered and logged in you will gain access to a wide range of benefits and exclusive trade prices. For more information and details on account benefits, please visit the Trade Account section in the main menu.
General & Troubleshooting
- You can find your representative in the 'Local Rep Contacts' tab on this page.
Yes, all Camira fabrics come with guarantees of up to 10 years, ensuring long-lasting performance and quality.
Our fabrics are primarily manufactured in the Huddersfield area of West Yorkshire, UK, where we have several specialist production facilities.
Our largest manufacturing site is in Meltham, covering approximately 32,000 square metres. Additionally, we have:
- A wool yarn spinning plant in Birkby
- Yarn dyeing facilities in Lockwood
- Fabric dyeing in Holmfirth
- A technical knitting factory in Nottingham
- A state-of-the-art wool recycling centre in Birkby
We also operate a European manufacturing facility near Kaunas, Lithuania, which includes a specialist upholstery unit for cutting and sewing finished component covers.
For more details, please visit our Camira Group page.
Yes, you can update your VAT number, company registration, and other account details by logging into your account and navigating to the settings section.
You can reset your password using the "Forgotten Password" link on the login page.
For further assistance, contact our team.
We have multiple websites specific to each global territory. If you can’t see your country in the address field, please check your country is set to the correct location on the region selector at the bottom of the website.
We aren't able to sell to certain countries via our website, if you are in the correct region and your country is still not appearing then please get in touch with us.
Technical & Cleaning
- If you have a question about any of our fabric's technical performance please visit the product page and see the 'Technical Specification' for further details.
Cleaning guides can be found on the individual product page under 'Technical Specification' you can also find other useful materials on our Resources page.
Our Locations & Local Rep Finder
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Before you submit your enquiry please read our FAQ section above.
Here you will find answers on how to order samples, set up a trade account, check stock, get prices, and order fabric. You will also find where to locate technical information and cleaning guides.